If you have a life threatening medical emergency please dial 999.
If you require medical attention when the practice is closed, please phone 111 to access NHS Direct. This service is run by a team of Doctors, nurses and other health care professionals and will assess and inform you as to the best course of action of medical attention. You will be assessed, given advice and directed straightaway to the local service that can help you best. Calls to NHS 111 are free from landlines and mobile phones.
NHS England has produced a short film to help people with a learning disability, autism or both, understand how and when to access the service, and what to expect.
Health Advice/Information
You can access health advice and information on the NHS Website at www.nhs.uk
Walk In Centres
There is an Urgent Care Centre walk-in now located the floor above A&E at New Cross Hospital and Phoenix Health Centre.
Walk-in Centres are for minor health problems, minor injuries and emergency contraception led by experienced, specially trained nurses and are available at:
- The Phoenix Health Centre
- Parkfields Road
- Parkfields
- Wolverhampton
- WV4 6ED
Open Monday to Friday: 10.00am 7.00pm, Saturday, Sunday and Bank Holidays: 10.00am 4.00pm.
Urgent Care Centre
The Urgent Care Centre (UCC) is situated above the A&E department at New Cross Hospital and is open 24/7, 365 days a year. You can self-present at the UCC reception or you may be directed to it via NHS 111 when appointments will be booked electronically for you. You may also be redirected to this service from A&E if it more appropriate to manage your needs.
Emergencies A&E/Call 999
The local Accident and Emergency Department is New Cross Hospital. Whatever the day or time, if you suspect you may be having a heart attack, stroke, severe acute illness or serious Accident then please dial 999 and you will be advised accordingly. If you are well enough to attend A&E yourself then please do so.